Tuesday, November 15, 2011

Above and Beyond

This post started out as a promotional piece mentioning that Cooper's Cottage Lace had just sold lace curtains to the set of the television show Pan Am on ABC. But overnight, it turned into an example of how far we're willing to go for a customer in need.

The first order of our new Regency Panels had arrived on the set in Brooklyn, NY, last Monday, as requested. The next day, I happened to be in Manhattan visiting clients and meeting with the photographers of my next book to discuss layout and content. A call came in the afternoon; the set decorators needed more lace, but it had to be on set in Brooklyn by 8:00 am the next day.

Mind you, the lace was in the warehouse in Amherst, MA, 175 miles north of New York City. And it was too late to get it on Fedex. The shoot was scheduled for 9:00 am...panic ensued. So, I trained home, arriving around midnight, set my alarm for 3:30 am, and drove the lace down to Brooklyn, arriving at 7:03 at the gates of Steiner Studios. (I had left an hour to spare, in case traffic got ugly). I turned around, and returned to Amherst at 11am, in time to complete the day's work, content in the knowledge that the show would go on...

Watch for the episode "Kiss Kiss Bang Bang" on December 4th; I'm told that's the air date!